Post by account_disabled on Feb 24, 2024 6:21:14 GMT -5
In the form of a document Every detail that the employee is responsible for during the working day (not only) should be written in the mentioned document, including: label and protocol, detailed description of the product, detailed description of the process. Creating a daily, weekly and monthly plan for the hotline Plans should be responsive to demand, supply scale, marketing plans, and traffic Upskilling the employee by reviewing weekly calls It is necessary to listen to the call records on each employee by status to identify the gaps in the management of impedances Counting the employee's productivity according to the statuses in the databases The number of calls, the percentage of statuses, qualitative indicators provide us with an accurate analysis of the productivity of the employee's work.
Maintenance of employee salary system based Taiyuan Mobile Number List on results (bonus; fixed) In order to increase motivation and balance the routine, we must adapt the salary system to the quality of the work performed by them, we must calculate and correctly provide the employee with a plan and the compensation corresponding to the plan. Mysterious calls, monitoring and description At least 4 mystery calls should be made each month, asking critical questions and raising obstacles that are difficult for the employee to overcome.
Creation of a material technical base for operators _Software (zoiper/call records) - installing software (desktop phone) on the purchased hotline number, connecting to the appropriate server and providing call records _Organization of the system of working databases in accordance with the business process - introduction of call processing rules, creation of statuses, substatuses and other defining fixed fields, which will simplify the possibility of analysis. Sales is one of the most important elements of any business. In order for the company's sales to be stable and growing, a head of the sales department who manages the sales team is needed.
Maintenance of employee salary system based Taiyuan Mobile Number List on results (bonus; fixed) In order to increase motivation and balance the routine, we must adapt the salary system to the quality of the work performed by them, we must calculate and correctly provide the employee with a plan and the compensation corresponding to the plan. Mysterious calls, monitoring and description At least 4 mystery calls should be made each month, asking critical questions and raising obstacles that are difficult for the employee to overcome.
Creation of a material technical base for operators _Software (zoiper/call records) - installing software (desktop phone) on the purchased hotline number, connecting to the appropriate server and providing call records _Organization of the system of working databases in accordance with the business process - introduction of call processing rules, creation of statuses, substatuses and other defining fixed fields, which will simplify the possibility of analysis. Sales is one of the most important elements of any business. In order for the company's sales to be stable and growing, a head of the sales department who manages the sales team is needed.